Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
We provide a detailed size guide on every product page. If you are between sizes, we recommend sizing up for a more relaxed fit or following the specific garment measurements provided.
Are your materials sustainably sourced?
Yes, Totem Brand Co. is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and eco-friendly dyes in our manufacturing process.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you restock items that are sold out?
Many of our core pieces are restocked seasonally. You can sign up for 'Back in Stock' notifications on the product page to be alerted when your size returns.
How should I care for my Totem garments?
To ensure longevity, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are located on the internal care label of each item.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping rates and delivery windows are calculated at checkout based on your location.